Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet without having to attend the surgery. Registration is managed digitally only.
Use the NHS App to:
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
Information: To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.
The NHS App is available now on iOS and Android.
How to Register for our Online Services
- Online – Simply download the Online Application Form 2018 complete, and email back to us at email@example.com along with two forms of identification. One of these items should include your photograph. We will then issue you a username and password.
- When patients reach the age of 14 their online account will automatically close and the patient will have to reapply for a new account.
- During the Covid-19 pandemic we are accepting forms of photographic ID via email. Please email firstname.lastname@example.org with a copy or photograph of your ID stating you wish to register for online services.
Services Available Online
- Repeat Prescriptions
Order your prescriptions online.
- Cancel Appointment
Let us know if you need to cancel your appointment.
- Update Contact Details
Let us know if your name, address or telephone number has changed.
- Update Clinical Record
Help us to keep your clinical records up-to-date.
- Practice survey
Let us know what you think about the services we provide.
- Comments and Suggestions
Let us know any comments or suggestions you have for us.
- NHS Friends and Family Test
Let us know what you think about the practice through the Friends and Family Test.
Parents/guardians can have Proxy Access to their children’s/dependants’ records (via System Online) as long as proof of parental responsibility is obtained/previously recorded, and the child/dependant is under 13/14
They are only allowed the following access: Appointments, requesting medication, questionnaires, and summary care record.
At the age of 13/14, the parent/guardian will automatically have their access taken away. At this point we need written consent from the patient that they are happy for the parent/guardian to have continued access. If they are, we can set this back up; if not, then the patient needs to use their own email address to set up their own access.
At the age of 16, the parent/guardian will have their access taken off again and this is not allowed to be reinstated. If the patient wants their parent/guardian to deal with their online system, they need to share their own username and password with them; they are no longer allowed Proxy Access.
No other relationships are allowed Proxy access; this includes spouses, children to parents, siblings etc. If the patient is over 16, they need to set up their own account and share their credentials.
The only exception is if the patient lacks capacity or the person/s requesting access have LPOA.
Click this Link for more information Proxy Access – Policy
For the Patient Record Access Agreement please click this link Patient Record Access Agreement