Were your patients satisfied with eConsult?
Overall, how satisfied or dissatisfied were you with using the Consult Online service for your health assessment?
|Neither satisfied nor dissatisfied||4|
How likely are you to recommend the Consult Online service to friends and family if they need similar care or advice?
|Neither likely nor unlikely||2|
What were your patients’ care outcomes after using eConsult?
Seven days after your Consult Online request, had the issue you consulted about resolved?
In the week after your Consult Online request, did you have contact with the GP practice or any other health service for the same problem?
Did patients say they were contacted in time?
Were you contacted by the practice about your eConsult request in the stated timeline?
|No, I was contacted late||1|
|No, I was not contacted at all||1|
How did patients hear about eConsult?
How did you hear about the eConsult service?
|My GP told me about it||0|
|Someone else from the GP practice told me about it||7|
|From the GP practice website||4|
|Another patient, family member or friend told me about it||7|
|From an Internet search||0|
|I read about it||0|
|From a leaflet or promotional banner||1|
|Other – Write In||2|