COVID-19 Vaccination – Frequently Asked Questions

Who is currently eligible? 

 The first patient group to receive the COVID-19 vaccination are patients over 80 years of age – we will be working through theses in a logical staged way. 

 When will I be vaccinated? 

 We have nearly 10000 patients eligible for vaccine in the first cohorts. We have been allocated only 975 vaccinations in Wave Two but anticipate more stock will be forthcoming. We will keep you updated as and when more stock arrives.  

 Where will I be vaccinated? 

 The designated site for Plymouth PCN Grouping as agreed by NHS England, is The Pavilions, Millbay Road. PL13LF   

 The team coordinating this are very busy facilitating the vaccination service and are working in collaboration with all the practices and staff will be coming from all practices to support the programme.  

 Have you had your vaccine elsewhere? 

 A small number of patients will have been offered and received their vaccine at or by Derriford Hospital teams.  Please let us know if this is you as you will need to remain with the Derriford vaccine clinics 

 How do I book an appointment?  


You will need two appointments 21 days apart. When you are called you will be booked for both the  1st and 2nd appointment. 

 What if I cannot attend my second appointment? 

In order to achieve maximum immunity, it is imperative that you attend your 2nd appointment.  

 Do I have a choice? 

 We hope our patients will want to be vaccinated but you can choose whether you are vaccinated or not.  We have enclosed information to allow you to make an informed choice. 

 How do I prepare for my appointment?  

  •  Come alone if possible. 
  • Please wear a face mask or face covering 
  • It will help us if you wear clothing that gives easy access to your upper arm.  
  • Please come dressed for the weather, you may be waiting outside for some of the time.  
  • Do not bring unnecessary bags or belongings into the building. 
  • Please let us know if you have any mobility issues- there is a drop off area closer to the ice rink which can be used if necessary 

 What if I have symptoms of COVID-19? 

 Do not attend your appointment if you have any COVID-19 symptoms (temperature above normal, a new continuous cough, a loss or change to your sense of taste or smell). If you are able, cancel your appointment  by calling your usual practice.   

 What if I have other symptoms?  Do not attend your appointment. If you are able, cancel your appointment  by calling your usual practice. 

 How will you keep me safe while at my appointment?  

During the vaccination delivery we will maintain the range of measures we have in place to keep our staff and residents safe from COVID-19. Staff giving the vaccine will be wearing personal protective equipment and will abide by all our cleaning and disinfection requirements. We are following all government advice to keep our patients and ourselves safe. We will be operating a one-way system through the building, with staff on hand to provide guidance and assistance.  

 Will I be able to park? 

 There is parking at the Pavilions, this will be free for the duration of your wait in the vaccination centre Please bear in mind there will be pressure on parking spaces.  


 The vaccine guidance specifies that patients will need to wait for 15 minutes after the vaccine has been administered.  

 How long will I wait / queue? 

 We will be working as quickly as we possibly can be mindful of social distancing and vaccine requirements.  We hope to keep queues to a minimum but please do come prepared for inclement weather. 

 To avoid long queues, you should aim to arrive at the building entrance  15 minutes before your appointment time. When in the queue please maintain social distancing.  

 I have a Carer, can they have the vaccine? 

 Unfortunately not. Carers will be called at a later date. 

 I have heard lots of things about side effects? 

 Most side effects are mild and should not last longer than a week, such as: 

  • a sore arm where the needle went in 
  • feeling tired 
  • a headache 
  • feeling achy 

 You can take painkillers, such as paracetamol, if you need to. 

 If you have a high temperature you may have coronavirus or another infection. 

 If your symptoms get worse or you are worried, call 111. 

What if I have an allergic reaction? 

 You should not have the vaccine if you’ve ever had a serious allergic reaction to medicines, vaccines or food. 

 If you do have a reaction to the vaccine, it usually happens in minutes. Staff giving the vaccine are trained to deal with allergic reactions and will be on hand to treat you immediately. 


COVID-19 Vaccination – Frequently Asked Questions